NextStep Consults’ Legal Policies

NextStep Consults’ Legal Policies

 
  1. Privacy Policy
Effective Date: 24/04/2025 Introduction NextStep Consults (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Information We Collect We may collect the following categories of information:
  • Personal Information: Full name, email address, telephone number, nationality, academic records, passport details, and visa information.
  • Payment Information: Billing address, credit/debit card details (processed securely via third-party gateways).
  • Usage Data: IP address, browser type, device identifiers, and pages visited.
How We Use Your Information We use your data to:
  • Process applications to schools, visa services, and job placements.
  • Communicate with you regarding your service requests.
  • Improve and personalize your experience on our platform.
  • Comply with legal obligations and safeguard our services.
Sharing Your Information We may share your data with:
  • Educational institutions and government bodies (e.g., visa agencies).
  • Employment agencies and professional partners.
  • Payment processors and IT service providers.
  • When legally required or in response to lawful requests by public authorities.
Data Retention We retain your personal data only for as long as necessary to fulfill the purposes outlined and comply with applicable laws. Your Rights Depending on your location, you may have the right to:
  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Object to processing or request data portability.
Cookies We use cookies and similar tracking technologies to monitor website activity and enhance your experience. Contact Us For any privacy-related inquiries, please contact: Email: privacy@nextstepconsults.org Address:                       NextStep Consults’ Legal Policies    
  1. Terms of Use
Effective Date: 24/04/2025
  1. Acceptance of Terms
By using our website and services, you agree to be bound by these Terms of Use. If you do not agree, please do not use our platform.
  1. Services Provided
NextStep Consults provides advisory and facilitation services for:
  • University admissions and scholarships.
  • Visa applications and interview preparation.
  • Employment search and career coaching.
  1. User Responsibilities
You agree to:
  • Provide accurate and complete information.
  • Not use the service for any illegal or unauthorised purpose.
  • Respect intellectual property rights and not copy website content.
  1. Intellectual Property
All content on this website (logo, design, articles) is the property of NextStep Consults and is protected by applicable laws.
  1. Limitation of Liability
We are not liable for:
  • Decisions made by third-party institutions (universities, embassies).
  • Delays or disruptions due to factors beyond our control (e.g., government regulations).
  • Errors in user-submitted documents or incomplete applications.
  1. Termination
We reserve the right to suspend or terminate access for violations of these terms.
  1. Governing Law
These Terms shall be governed by the laws of the territory where we operate.
  1. Contract Policy
Scope of Engagement A formal contract will be issued upon signing up for our consultancy services. This contract outlines:
  • The scope of services to be delivered.
  • Expected deliverables and timelines.
  • Rights and responsibilities of both parties.
Client Obligations Clients are expected to:
  • Provide truthful and timely information.
  • Meet deadlines for document submission.
  • Pay agreed service fees as scheduled.
Consultant Obligations NextStep Consults agrees to:
  • Offer professional and ethical advice.
  • Maintain confidentiality and data security.
  • Act in the client’s best interest and provide timely updates.
Cancellation and Refund Clients may cancel the contract within [7–14 days] of signing with partial refunds, subject to deductions for services already rendered.   NextStep Consults’ Legal Policies  
  1. Payment Policy
Fees and Charges Our services are offered at fixed or tiered rates, depending on the type of consultation package selected. Pricing details are available on the Services page. However, consultation is FREE Accepted Payment Methods We accept payments through:
  • Credit/Debit Cards
  • Bank Transfers
  • PayPal and Stripe
  • International wire transfers (for overseas clients)
Payment Terms
  • Full payment may be required before service delivery for certain packages.
  • Installment payment plans are available for eligible clients.
  • All payments must be made in the designated currency (e.g., GBP, USD).
Refund Policy
  • Full Refund: If services have not yet started and cancellation is within the refund window.
  • Partial Refund: If some services have been delivered (e.g., application review).
  • No Refund: If the client has violated the terms or if services have been fully delivered.
Late or Failed Payments Late payments may result in service delays or termination. Clients are responsible for any transaction fees and currency conversion charges.  
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